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Water Fire Mold and Emergency Services

Serving Northeast Ohio for Over 20 years

Platinum Restoration is a locally owned contractor that specializes in insurance restoration projects, both commercial and residential. Our Team has over 20 years of experience in the insurance restoration industry, and we offer leading water damage restoration & emergency restoration services to clients in Cleveland, OH, and surrounding areas such as Cuyahoga, Lorain, Huron, Erie, Medina and Summit counties. 

Our emergency services include water damage, fire damage, mold remediation, mold removal, fire smoke odor removal, natural disasters, infectious disease control and any type of structural emergency your residential or commercial property may encounter. We make sure that our phones are answered 24 hours a day by a live operator who will quickly dispatch prepared emergency workers to your site.

Real Results in Real Lives

“We had a drain back up with sewage on a utility room floor. Mike O' and Larry W made my problem go away. They knew what to do and got it taken care of quickly, courteously and thoroughly. Very fair price for the work. I am so glad I came across this lifesaver of a company.” —Peter V 

Blog Articles

What you need to know during a water emergency.

What you need to know during a water emergency.

Our team of experts will be there soon to begin your Rapid Recovery process. To help maintain your health and safety, read through our advice on how to proceed after a flood or water related emergency:Know where your property’s water main is located. Make sure everyone in your family knows how to tu...
Everything you need to know when a water insurance loss happens...

Everything you need to know when a water insurance loss happens...

Your go-to checklist during a water insurance loss: ...
Frozen Pipes? Here is what you do...

Frozen Pipes? Here is what you do...

Look and see if you can locate a break before thawing.Increase temperatures in the home to help warm pipes.Try to run the water, it may help thaw the pipes.If you locate a break, immediately turn off your home’s water main to prevent further damage.Never try to thaw a pipe with a torch or open flame...
Our top-of-the-line water cleanup process - in detail!

Our top-of-the-line water cleanup process - in detail!

With an experienced team of technicians in Cleveland, OH, we feel confident in taking your property into our care and minimizing the interruption to your lives. We restore residential and commercial spaces, taking the following steps to facilitate rapid recovery: ...
Had a fire? Here is a checklist of what to do (and not do), until we get there.

Had a fire? Here is a checklist of what to do (and not do), until we get there.

After the damage, it is natural to want to start cleaning up, but make sure you are taking the right steps to help with your restoration and cleaning process: Your go-to DO checklist for after a fire: ...
How to prevent a home fire.

How to prevent a home fire.

Safeguarding against potential fire hazards will significantly reduce the likelihood of a fire affecting your home and family. Make the following fire safety tips a priority in your home: Install a smoke alarm on every level of your home and test it monthly.Prevent electrical fires by...
Quick tips to know when you experience a fire loss:

Quick tips to know when you experience a fire loss:

After a fire, it can be overwhelming talking to your insurance company about coverage, policy and so much more. Fortunately, with our 20+ years of experience working with property and homeowners, we have picked up a few tricks along the way. Below are four quick tips that you need to kno...
Platinum Restoration Has Over 20 Years To Perfect Our Fire Damage Cleanup Process

Platinum Restoration Has Over 20 Years To Perfect Our Fire Damage Cleanup Process

Trust your home or business to the most experienced team of technicians in Ohio. Whether you are in Huron County, Cuyahoga County, Erie County, Lorain County, Medina County or Summit County, Platinum Restoration can provide you with the restoration services you need. By continuously investing in t...
Our Mold Removal & Remediation Process

Our Mold Removal & Remediation Process

The EPA sets high standards for mold removal, and Platinum Restoration adheres to them all. We understand how mold growth can endanger your family’s health and the structural integrity of your home; therefore, our technicians carefully follow a 5-step process to achieve total mold removal and...
Mold Prevention Tips

Mold Prevention Tips

Keep your home mold-free by taking the proper precautions ahead of time. Below are some tips and tricks on how to keep mold from growing in your home or property: When water leaks or spills occur in your home, make sure to clean and dry it quickly. If you dry wet or damp areas within the first 24-48...
Even natural disasters can strike Northeast Ohio.

Even natural disasters can strike Northeast Ohio.

Although it may be uncommon, natural disaster can still strike Northeast Ohio. Once a disaster has occurred, the destructive elements of corrosion begin. A fast response time minimizes damage, the risk of mold or mildew and maximizes the opportunity for 100% restoration.Know these steps ...
Need help with claims?

Need help with claims?

Understanding the Claim Process For people experiencing a disaster for the first time, navigating through your insurance company’s claims process can be cumbersome. For more than 20 years, Platinum Restoration has worked closely with property owners and insurance companies to complete the proc...
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