Water Restoration Cleanup Process in Cleveland, OH

With an experienced team of technicians in Cleveland, OH, we feel confident in taking your property into our care and minimizing the interruption to your lives. Platinum Restoration continuously invests in the latest disaster cleanup technology, training and specialty equipment, to ensure we can provide your family with the highest level of care. If your home suffered from flood damage, you need to have water mitigation done in your home before mold begins to grow. We restore residential and commercial spaces, taking the following steps to facilitate rapid recovery:


1. SECURE AND ASSESS
Upon arrival, we will obtain your written authorization to begin water mitigation services on your property. We evaluate all affected areas, beginning with the source, to determine the initial scope of work. Our technicians will outline the best course of action for you.


2. WATER EXTRACTION
We begin extracting any visible & non-visible water to stop the spread of moisture. In a carpeted area, the wet carpet padding may need to be removed and disposed of, along with wet insulation, ceiling tiles, and other materials that require immediate attention.


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3. MOLD AND MILDEW PREVENTION
We apply an EPA approved antimicrobial treatment to affected areas, inhibiting bacterial reproduction. Rapid response reduces the risk of mold and structural damage. This mold remediation solution deodorizes as it sanitizes, and is safe for children and pets.


4. DEHUMIDIFICATION

We monitor moisture levels and strategically place industrial air movers to accelerate evaporation, and dehumidifiers to pull moisture from the air—significantly reducing drying time. It is critical to always leave the equipment running until completely dry.


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5. PERSONAL PROPERTY CLEANING

Platinum Restoration has specialized facilities dedicated to disinfecting & cleaning your belongings, eliminating bacteria that causes odors and could lead to mold. From framed family photos to your child’s favorite stuffed animal, we understand that every item in your home is precious to you and will receive our greatest care.


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6. RESTORE AND REBUILD

Once we finish cleaning and decontaminating your property, our in-house team of professional contractors restores walls, flooring, ceilings, structural elements, and woodwork to their original conditions. We want your home to match your memory of it.


SEWAGE MITIGATION:

We follow industry standards when it comes to sewer losses and adhere to mandates that protect occupants of affected buildings, as well as their pets. Ensuring your safety is our top concern. Our certified technicians will follow specific industry recognized protocols to ensure your property is safely returned to its pre-loss condition.

It is important to keep occupants and pets safe by keeping them out of the contaminated areas until completely clean and dry. Avoid tracking from the affected area to any other unaffected space. Also, avoid moving sewage contaminated personal belongings into any other areas of the property.

We serve Cuyahoga, Lorain, Huron, Erie, and Medina counties in Ohio.