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Water Fire Mold and Emergency Services

Serving Northeast Ohio for Over 20 years

Platinum Restoration is a locally owned contractor that specializes in insurance restoration projects, both commercial and residential. Our Team has over 20 years of experience in the insurance restoration industry, and we offer leading water damage restoration & emergency restoration services to clients in Cleveland, OH, and surrounding areas such as Cuyahoga, Lorain, Huron, Erie, Medina and Summit counties. 

Our emergency services include water damage, fire damage, mold remediation, mold removal, fire smoke odor removal, natural disasters, infectious disease control and any type of structural emergency your residential or commercial property may encounter. We make sure that our phones are answered 24 hours a day by a live operator who will quickly dispatch prepared emergency workers to your site.

Real Results in Real Lives

“We had a drain back up with sewage on a utility room floor. Mike O' and Larry W made my problem go away. They knew what to do and got it taken care of quickly, courteously and thoroughly. Very fair price for the work. I am so glad I came across this lifesaver of a company.” —Peter V 

Blog Articles

What you need to know during a water emergency.

What you need to know during a water emergency.

Our team of experts will be there soon to begin your Rapid Recovery process. To help maintain your health and safety, read through our advice on how to proceed after a flood or water related emergency:Know where your property’s water main is located. Make sure everyone in your family knows how to tu...
Everything you need to know when a water insurance loss happens...

Everything you need to know when a water insurance loss happens...

Your go-to checklist during a water insurance loss: ...
Frozen Pipes? Here is what you do...

Frozen Pipes? Here is what you do...

Look and see if you can locate a break before thawing.Increase temperatures in the home to help warm pipes.Try to run the water, it may help thaw the pipes.If you locate a break, immediately turn off your home’s water main to prevent further damage.Never try to thaw a pipe with a torch or open flame...
Our top-of-the-line water cleanup process - in detail!

Our top-of-the-line water cleanup process - in detail!

With an experienced team of technicians in Cleveland, OH, we feel confident in taking your property into our care and minimizing the interruption to your lives. We restore residential and commercial spaces, taking the following steps to facilitate rapid recovery: ...
Had a fire? Here is a checklist of what to do (and not do), until we get there.

Had a fire? Here is a checklist of what to do (and not do), until we get there.

After the damage, it is natural to want to start cleaning up, but make sure you are taking the right steps to help with your restoration and cleaning process: Your go-to DO checklist for after a fire: ...
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