1. Look and see if you can locate a break before thawing.
  2. Increase temperatures in the home to help warm pipes.
  3. Try to run the water, it may help thaw the pipes.
  4. If you locate a break, immediately turn off your home’s water main to prevent further damage.
  5. Never try to thaw a pipe with a torch or open flame, this could cause fire or further damage. A hair dryer or heating pad works well for thawing pipes.
  6. Move boxes and items off of the floor so they do not get damaged if a pipe bursts.
  7. If flooding occurs, unplug electric items, which may come in contact with water.
  8. If necessary, call Platinum Restoration for assistance.